Legal
Refund Policy
When refunds are available and how to request one.
Effective: 8 May 2026 · Updated: 15 October 2026
On this page
1.Refund policy
A session's length is measured from when it starts to when it ends. Short sessions to set up and test the app do not affect your refund, however many you run. If a session has no end on record (for example, the app was closed during a call), we look at it with you.
MuteHint has a free plan, so you can try the Service before you buy.
Payments are processed by Lemon Squeezy, who acts as the Merchant of Record. Your payment relationship is also governed by Lemon Squeezy's terms.
Outside the 7-day guarantee window, all sales are final. Monthly subscriptions may be cancelled at any time from your account dashboard; cancellation takes effect at the end of the current billing period and you retain access until then. No partial refunds are issued for unused time on a cancelled subscription.
2.Exceptions
Outside the 7-day guarantee, refunds may be granted at our sole discretion in cases of duplicate charges, technical failures that prevent access to the Service, or where required by applicable consumer protection law. To request a refund under these circumstances, contact us within 14 days of the charge.
3.Contact
MuteHint is run by its founders and is not yet a registered company. Every purchase is sold and handled by Lemon Squeezy, the Merchant of Record. To request a refund or ask a billing question: